Green Book Vacations

About The Agency

How long as your business existed?

Official opened July 2019

Where are your physical offices located, or if virtual where is your business registered (City, State, Country, etc)

Lexington, SC, USA

Who is the head of your business?

Teneka Hughey

What service(s) do you offer?

All Travel Services, (group trips, romance trips, solo trips, etc)

For whom do you provide services (age, gender)? Are you able to accommodate travelers with disabilities or liimted mobility, and if so share how.

To everyone

Provide any information on professional associations or credentials.

IATAN Accredited, CTA (Certified Travel Advisor) through Travel Institute, ASTA (American Society of Travel Advisors) Member, Pending VTA (Verified Travel Advisor) with ASTA

Please provide information on all modalities where you offer services (e.g. website, IG address, TikTok presence, etc.)

website, IG (greenbook.vacations), FB (Green Book Vacations), TikTok (Green Book Vacations), SnapChat (GreenBookVacations)

Do you belong to the BBB?

No, as they are a paid service so positive reviews can be manipulated

How do you curate?

I curate group trips where we travel for the culture and essense of a destination, and I also personally curate trips based on the client’s needs

Why did you decide to do this type of work?

I worked for years in corporate travel and saw the lack of representation of legitimate Black agents

Please list destinations for which you provide services.

Everywhere, but I specialize in the Caribbean and Dubai

Please share any community services which you provide or with which you are affiliated.

Pack for a Purpose, and we support small local owned business on every group trip we take.

Please provide itineraries and any additional documentation from 3 trips competed in 2023

website, IG (greenbook.vacations), FB (Green Book Vacations), TikTok (Green Book Vacations), SnapChat (GreenBookVacations)

What is the largest number of persons you accept for one trip?

This depends on the itinerary. For intimate trips such as Zanzibar, our cap is 15. For some of our all-inclusive Caribbean trips, we have had 100+

Do you offer customized itineraries, and if so what is the cost and what is included?

Yes, we do. Pricing varies from $50-$200 for planning services for things such as destination weddings, multi-destination trips, etc

Do you personally attend each trip, or how do you choose representatives to travel with groups?

For our group trips, I am in attendance personally. I do have a team of 20 agents who also curate andattend their trips, and I normallty attend their larger trips If I have larger trips, I also have members of my team in attendance along with me.

Please share if you have relationships with local travel coordinators and the names of their business in each country.

Curios on Tanzania for East Africa, ABC Tourism and Orient Tours for Dubai, Let’s Tour Jamaica for Jamaica, Renny Travel for Dominican Republic. We have many others that we use for destinations, normally patterning with a small business on each group trip

Please share your payment and refund policies

This varies by trip. Most group experiences are non-refundable for voluntary cancellation, however fully refundable if we cancel. We also recommend travel insurance for ALL travel we offer for reimbursement on issues

Do your trips include air or do you assist with arrangements?

Most group experiences do not include air, as guests are coming from many difference destinations. We will assist with air arrangements for groups. For personally curated trips, we do most often handle the air arrangements for our guests

For Land Only trips please share what services you provide and when.

For land only, we provide transfers based on your air arrangements, excursions, on and off resort experiences, etc. Services start when you board your plane, and end when you are home!

For international travel do you have a process to assist with documentation (e.g. passports, visa, etc)? Please share details.

We do ensure to give guests the information and resources to process all documentation, VISA, etc. We also double check with guests via group meetings as we get closer to the trip dates

If you host larger groups, how many representatives to you provide per traveler? How do you communicate with travelers during the trip?

For larger trips, I usually have about a 1:15/20 ratio on guests vs team members. During trips, we use WhatsApp to communicate with all guests